Derma Laser Spa Policies
In order to provide the best service to all of our clients we have adopted a few policies. While we understand unforeseen events do occur and in certain instances you may need to cancel an appointment. Out of consideration to our clients and technicians the following policies will be applied at our spa.
CANCELLATION & NO-SHOW POLICY:
As a courtesy to other clients & technician all appointments must be canceled or rescheduled with at least 24 hours of notice, failure to do so will result in a fee of $35. This fee applies to same day cancellations as well and must be collected before next scheduled appointment.
Two consecutive no shows without collection of this fee will result in automatic cancellation of all future appointments scheduled. All appointments can be rescheduled once fees have been paid.
LATE POLICY:
We ask that you arrive 10 minutes prior to your appointment to avoid any delay. In the event that you are late and your appointment does not start on time, your treatment time will be reduced accordingly. If you are more than 10 minutes late, we may require that the appointment be rescheduled, and it will be considered a cancellation. We regret that late arrivals will not receive extension of scheduled appointment time unless our schedule allows it.
PAYMENT POLICY:
We accept cash, checks, and credit cards.
REFUND POLICY:
We are a small business and for this reason all purchases are final- no refunds are offered once a purchase has been made. No exchanges on services, prepaid packages, gift certificates, or purchased products at any time.
PRIVACY POLICY:
We will not give or sell your information to a third party. Our full privacy policy can be viewed here.